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FAQs
What is ngpay?
ngpay is India's fastest growing mall - located entirely on a user's mobile handset.
You can use ngpay to buy air & rail tickets, bank, pay your bills, buy movie tickets, shop for books & gifts, transfer funds, make payments and more from your mobile phone in a fast, simple and secure fashion. It’s free and takes just minutes to download and register.
ngpay offers a range of services from it’s network of partners. In a simple, consolidated menu, you can discover and choose merchants, banks, or service providers with whom you want to transact.
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Entertainment at Fame Cinemas, Inox Cinemas, Fun Cinemas: Search for shows, select/view seats, and pay for tickets.
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Travel through IRCTC, Deccan, Make-My-Trip, Yatra, RedBus: Search for options, price trips, and book tickets.
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Shopping from Landmark, Ferns N Petals, Archies, FutureBazaar: Search, buy, and ship products to anyone, anywhere in India.
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Banking with HDFC Bank: Full suite of mobile Banking and Payment services.
- Bill Payments: Pay your bills with >30 Utilities, Insurance Companies, and Telecom Service Providers - including every Mobile Operator in India.
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Order Food: Coming Soon.
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Charity: Make donations to charities & NGO's including CRY, SIDDHIVINAYAK Temple Trust, Cancer Patients Aid.
ngpay will continue to tie up with more Partners to meet your everyday needs. For your convenience, the updated list of Partners will be always available to you on ngpay on your mobile phone. You are also encouraged to recommend a Partner from the page of our website
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How safe is it?
ngpay transactions offer security levels similar to ATM transactions. Once you become a ngpay user, for your security you will need to enter your unique 6-digit PIN every time you make a payment transaction. This PIN number is NOT stored on your handset, so hacking your stolen handset will not put you at risk.
ngpay's Mobile Wallet is a tamper-proof digital wallet on your phone and it stores your Bank account/Credit card details in an encrypted form. Even if you lose your phone, unauthorized users cannot access ngpay or your payment/banking transactions without your unique ngpay PIN. What’s more, you can simply call ngpay Customer Care @ +91 80 67004000 or SMS <your message> to +91 99009 06677, to block ngpay on your phone.
ngpay respects your privacy. ngpay does not store your card / bank information on its servers, neither do we share your personal information with any third party - other than those ngpay Partners that you have selected to use. These Partners may contact you directly for service related issues.
If your mobile turns off or loses connection during a transaction due to either low battery charge or bad connectivity, rest assured that your credit card will not be debited. Charges are debited to your credit card only on the successful completion of a payment transaction.
For the technically - minded....
ngpay provides 128-bit end-to-end financial grade security from the user’s handset through to the application servers. It uses an innovative approach based on the concept of application layer security and has been independently certified for financial transactions by leading security firms and financial institutions.
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How much does ngpay cost?
ngpay is FREE! There are no charges for the download, registration and use of ngpay.
ngpay works on most JAVA enabled phones (any phone priced over Rs.2500 will safely support ngpay). All you need to do is activate GPRS with your mobile operator.
Most operators offer a free GPRS plan with no monthly rentals... you only pay for what you use. Customers can complete a transaction by spending only a few paise in data usage charges. Call your mobile operator to know more.
With ngpay, you only pay for the price of the product or service as charged by the ngpay partner. For some services, ngpay might charge a small convenience fee, which would be clearly mentioned on the Confirm Payment screen.
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